Logging in with an SMS code is a default requirement for your customers to checkout on Flipdish's online ordering platforms however, your store may be located in an area of poor cell coverage and some customers may be unable to receive the required code.
With our Guest Checkout functionality, which is currently only available for Web Ordering, your customers can bypass this process. This helps in ordering scenarios at stores that have poor signal coverage.
This is particularly relevant if you are using table ordering in an area with poor signal coverage for receiving SMS messages.
If you wish to enable Guest Checkout, please email us at firstname.lastname@example.org.
Please note: if you enable this functionality it may affect your ability to capture customer data and run effective loyalty programs as customers can't be tracked when logged in as a guest.
To learn more about Flipdish’s products or how to grow your online business enrol for FREE in the Flipdish Academy here: http://academy.flipdish.com/