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What are the order settings?

Paul Castanos
  • Updated
On the order settings page, you are able to control settings related to the orders, both from your store point of view, as well as from the customer's.
 
Please make sure to read through the explanations before making any changes, as these settings will make impactful changes the workflow for incoming orders.
 
 

Require orders to be accepted

This setting decides whether the orders should be auto-accepted by the system, or they would require your approval each time new order comes in. To read more about this setting, please visit this article here.
 

Require customer name for collection/delivery

If you wish to capture customer's name while they are placing an order during collection and/or delivery, you can use the "Require customer name" toggles. When the toggle is on, customer will be required to provide their name during ordering process

 

 

Accept tips online

This settings enables or disables tipping during the online ordering. If you would like to allow customers to leave tips while they make online orders, please toggle "Accept tips online" on.

 

Mask customer phone numbers on receipts

Masking customer phone numbers on receipt will not show customer's number on printed receipt. This setting is critical in EU countries in order to be in compliance with GDPR regulation. You can read more about it here.

 

Include estimated time for delivery/collection in confirmation SMS

If these toggles are enabled, your customers will receive information about an estimated time when their order will be delivered, or available for collection in the order confirmation SMS.

 
 
To learn more about Flipdish’s products or how to grow your online business enrol for FREE in the Flipdish Academy here: http://academy.flipdish.com/

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