Customer Support Opening Hours
Our Customer Support Team are available to answer your urgent customer questions at the following times:
Monday to Friday and Bank Holidays - 9.00am - 03.00am IST (UTC + 1)
Saturday, Sunday - 12.00pm - 03.00am IST (UTC + 1)
The Flipdish Support Line phone number can be found on your Flipdish Terminal, or you can contact us on these local numbers;
Spain: +34 932 71 56 26
Netherlands: +31 40 400 6975
Belgium: +32 2 588 22 10
France: +33 184888896
USA: +1 646 6669625
***The Flipdish Customer Support Line is exclusively for Flipdish clients and not customers of restaurants.***
If your customer has a query, please call or email help@flipdish.com with their question and we will help you answer them. Please accompany such queries with an Order Number or Mobile Number to help us solve your problem quickly. Screenshots of their issue are also helpful.
Menu Changes
To request a menu change, please email our dedicated menu team on menu@flipdish.com
Non-urgent Queries
For non-urgent issues please email help@flipdish.com.
Frequently Asked Questions
We have answers to the most frequently asked questions on our Support Helpdesk.
You can also complete common tasks yourself through your Flipdish Portal, such as updating opening hours, editing delivery zones and issuing card refunds.
To learn more about Flipdish’s products or how to grow your online business enrol for FREE in the Flipdish Academy here: http://academy.flipdish.com/
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