You can group items by course on tickets/orders using course tags. 

Instructions:

Step 1 - Log into your Point of Sale Back Office with your email address and password.

Step 2 - Click on the Business name in the top right drop-down. This is the Franchise level view. Please don't click on the store name in the drop-down.

Step 3 - Click “Configuration” on the left-hand side of the page.

Step 4 - Click “System”

Step 5 - Click “Tags”. Here you will see all the tags that currently exist.

Step 6 - Click “Add” in the top right corner

Step 7 - Select "KDS Course Tag" as the type

Step 8 - Enter a tag code which can be a description of the tag which could be starter, main course, drinks or dessert.

Step 9 - Enter a number to highlight in which sequence the courses should appear. 1 being the first and so on. 

Step 10 - Click “Save” in the top right corner to add the tag

Step 11 - Click "Configuration" on the left of the page

Step 12 - Click "Menus"

Step 13 - Click on the menu you wish to add course tags to

Step 14 - Click "Categories"

Step 15 - Click on the category where the items you wish to tag are located. (We advise adding course tags to all your menu items)

Step 16 - Select the item to highlight it in blue

Step 17 - Click the tag icon in the top right corner of the page

Step 18 - Choose the KDS Course Name Tag from the drop-down box

Step 19 - Click "Save" in the bottom right corner

Step 20 - Click "Save" and then "Back" in the top right corner

Step 21 - Click "Back" and "Close" until you reach the choose your menu page

Step 22 - Click "Publish" at the top of the page to finalise the changes

Go to your KDS screen

Step 23 - Click on the settings wheel in the bottom right corner of the KDS screen

Step 24 - Click "Display" on the list

Step 25 - Tick the "display course name" box 

You will then be able to see course breakdowns on your KDS screen orders. 

To learn more about Flipdish’s products or how to grow your online business enroll for FREE in the Flipdish Academy here: http://academy.flipdish.com/