What is it? 

You will have the possibility to configure and set up your store floor plans straight in the Flipdish portal. The floor plan that you set up in the portal will be reflected in real-time in the product. You will also be able to set up location areas (indoor, outdoor, upstairs, etc) and have it visible in the drop-down list when selecting a table number in the Order & Pay product.

 💡 Pro-Tip: you can improve the experience by setting up table-specific QR codes and 
having the dropdown list pre-select a table

What are the benefits? 

• Offer a self-service in the Flipdish portal to configure your seating plans without having to reach out to Flipdish support resulting in quicker turnaround times 
• Provide better customisation to our clients and end-customers to improve the dine-in experience using the QR Code Order & Pay product 
• Easily create, add and remove tables to your seating plan and the QR Code Order & Pay product 
• Configure location areas and allocate tables to that area. Areas are custom and can be (for example):
  • Indoor
  • Outdoor
  • Upstairs
  • Downstairs
  • Terrace
  • ...
• Rename tables that allow custom options for alphanumeric character support and any other set-up you would like to suit your restaurant needs 
  • • Tip: this can now easily be used for hotel rooms or any other Order & Pay configuration
• The product your customers use will show the set-up based on what’s in the portal. The product will show a dropdown list to pick your table from

What if I don't configure this in the portal? 

• If you haven't configured a seating plan in the portal, the product won’t know what to show so the table number input field will be free to type to your customers 
• If you have configured a seating plan in the portal, the product will show a predefined dropdown list of the set-up in the portal. For example, if I configure tables 1-10 in the portal, the product will show a dropdown list with tables 1-10 for the customer to pick from
  • The exception to the rule is if you use a table-specific QR code, then the table will be pre-selected from the list when scanning the QR

How does it work?