What is it? 

You can configure your tipping settings via the Flipdish Portal. The Portal allows you to enable/disable tipping for specific stores should you wish this. It also allows you to configure the 5 tipping values your customers will see and lets you set a default tip rate. That default tip rate will be pre-selected for the customer when they load the checkout screen.

What are the benefits? 

• Quickly enable/disable tipping per store level 
• Set 5 custom tipping values so your customers can tip you for the good service 
• The ability to set a default tipping rate so that that tip value is pre-selected on the checkout screen 
• You won't need to contact Flipdish Support anymore to do this for you and you can now do this easily in the Flipdish Portal

Step-by-step guide

1. Open your Flipdish Portal.
2. Go to the 'store' section in the left-hand navigation.
3. Open the store for which you would like to configure tipping.
4. In the sub-navigation, go to "Order settings" section.
5. On the page, find "Tipping" section, where you can:
   1. Enable/Disable tipping
      When disabled, tipping will not show in your product.
      1. Tipping will by default not show when selecting 'cash' as payment method.
   2. Configure 5 tipping values (value needs to be between 0-100%). 
   3. Set default tip rate in the "Pre-selected rate" section. 

To apply the setting on a Flipdish Kiosk, please restart the Flipdish app or reboot the Kiosk.

Who do I ask for help?