What is it? 

You can configure your tipping settings via the Flipdish portal. The portal allows you to enable/disable tipping for specific stores should you wish this. It also allows you to configure the 5 tipping values your customers will see and lets you set a default tip rate. That default tip rate will be pre-selected for the customer when they load the checkout screen.

Configurable tips are currently available for our web-ordering and QR Code Order & Pay products. The configuration for our Mobile Apps will follow later this year.

What are the benefits? 

• Quickly enable/disable tipping per store level 
• Set 5 custom tipping values so your customers can tip you for the good service 
• The ability to set a default tipping rate so that that tip value is pre-selected on the checkout screen 
• You won't need to contact Flipdish Support anymore to do this for you and you can now do this easily in the Flipdish Portal

How does it work? 

Step-by-step guide:

1. Open your Flipdish Portal 
2. Go to the 'store' section in the left-hand navigation 
3. Open the store for which you would like to configure tipping 
4. In the sub-navigation, you will (towards the bottom) see "Tipping" 
5. In the tipping section, you can: 
   1. Enable/Disable tipping
      1. When disabled, tipping will not show in your product 
      2. Tipping will by default not show when selecting 'cash' as payment method 
   2. Configure tipping values (value needs to be between 0-100%)
   3. Set default tip rate 

How-to video: 

Who do I ask for help?