This article is part of the "How to create an Apple developer account for your Flipdish iOS App" process.

9. INVITING FLIPDISH TO YOUR APPLE ACCOUNT

Adding Flipdish as ADMIN to your Apple Developer account

You must invite Flipdish as ADMIN to manage your account. This grants us permission to publish your iOS app on your behalf and maintain your app. To do so, please follow the below:

1. Log in to: https://appstoreconnect.apple.com/
2. Click on Users and Access or  follow this link: https://appstoreconnect.apple.com/access/users

3. On the next page, click on the + icon in the top left corner then add a new user as per below:

First Name: Kailash

Last Name: Kumar

Email: ios@flipdish.com

Roles: ADMIN

What if my app gets rejected?

If for some reason, Apple rejects your app, you might need to log in to the App Store Connect: https://appstoreconnect.apple.com/ and provide Apple with proof of business ownership. It is very easy to reply to Apple.

Once you logged in, click on My Apps, then click on the unresolved iOS issue like below:

You will be able to see Apple's message and reply to it as well as adding any attachments needed e.g. proof of business ownership.

It usually takes another 24 hours for Apple agents to verify your reply and come back to you. If you think it takes too long, we invite you to ring Apple Support directly.

Final Words

Please understand that this policy is not implemented by Flipdish - This whole process is dictated by Apple. It applies to every business that operates on the App Store and is subject to change anytime. We may contact you if that is the case.

Our goal is to make this process as straightforward as possible for you so you can start getting online orders on your iOS app.

If you have any troubles following a step in this guide, or you haven't received any updates from Apple since you enrolled, we invite you to read the next pages below and follow one of the links to get in touch with Apple.

Resources

Useful Links

Dun & Bradstreet Customer Support (for D-U-N-S number requests): https://www.dnb.com/duns-number/lookup.html

Requesting to update your  D-U-N-S number: https://developer.apple.com/enroll/duns-update/

Apple Customer Support (for questions about your Apple ID, Apple account): https://support.apple.com/apple-id

Apple Developer Support (for questions about the Developer Program): https://developer.apple.com/support/enrollment/

Apple ID page (to check your information related to your Apple ID) https://appleid.apple.com/

App Store Connect page (where to find your iOS app) https://appstoreconnect.apple.com/

Apple Developer Program - Enrollment page https://developer.apple.com/enroll/

Apple Developer Program - Main portal (to follow the enrollment, contact Support) https://developer.apple.com/

Requesting Apple to call you (enrollment/payment queries)

Sign in to your Developer Account https://developer.apple.com/ On the left-side panel, choose Contact Us.

Choose: Membership and Account.

Your two main options are:

1. Program Enrollment - for any questions about your enrollment, or to finalize it.
2. Program Purchase and Renewal - for any questions about the payment of your account e.g. you could not pay for the Developer Program correctly (payment failure), etc.

If you need help with your payment (didn't go through, authorization failed…) please choose: Program Purchase and Renewal.

On the next screen, choose: Phone and enter your number to receive a phone call from one Apple agent.