Sometimes the card reader is unresponsive and a factory reset of the card reader should make it functional again.

Requirements:

1. Wisepad or Chipper
2. Paper Clip

Instructions

1. With a paper clip, press and hold the small circular opening at the side of the device.
2. The device will restart.

Depending on the card reader, please refer to the following article:

• Restore the Chipper 2BT card reader to factory settings
• Restore the Wisepad3 card reader to factory settings 

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