Connecting the BBPOS card reader to the Kiosk via the Flipdish Portal

Video Guide:

Written Guide:

• Please place the BBPOS card reader into the mount provided and plug the charging cable into the BBPOS card reader. 
• Once the charging cable is plugged into the BBPOS card reader please plug the other end of the charging cable into the kiosk. 

Step 1: 

Power on the device

• Turn on the kiosk by pressing and holding the power button for 3 seconds. The power button for the kiosk is located below the USB port.

Step 2:

• Go to the Flipdish portal at portal.flipdish.com
• Select the "sales channel" on the left of the screen.
• A sub-menu will dropdown.
• Select "Kiosks".
• Select the Kiosk you want to connect the BBPOS card reader to.
• Scroll down until you see "card reader pairing mode".
• Select this option

Step 3:

• Once the card reader pairing mode has been selected. 
• You will then be prompted to enable Bluetooth on your kiosk device.
• Select "ok"

Step 4:

• Once Bluetooth has been enabled please move to the kiosk.
• The kiosk will then prompt you to connect the card reader.
• Press "connect device". 

Step 5: 

• Once you have pressed "connect device" a new screen will appear.
• This screen will allow you to select the card reader you wish to connect to the kiosk.
• The BBPOS card reader needs to be turned on for the kiosk to detect it.
• Please ensure to match the serial number on the screen with the serial number on the back of the card reader you want to connect. 
• The BBPOS card reader serial number will begin with CHB followed by 12 numbers

Step 6:

• Once the correct serial number has been selected.
• “Successfully connected” will appear on the screen.
• Please then close down this prompt and proceed with a test payment.
• After a successful test payment, you will be fully set up. 

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