Learn how to download your user reports.
- Flipdish admin portal access
Scroll down the main page until you see the option "User Report"
Click on the Users button and an excel will automatically download for you
User Report FAQs
Viewing user mobile numbers
It's an Excel formula that makes the numbers appear in the format they do - to view them correctly, right-click on the PhoneNumber column, Format cells > Number > Decimal places 0.
No store information for the user
The column first physical restaurant shows which restaurant the customer has ordered from. If there is no information in this column, it means the user has downloaded the app but never actually ordered.
Unless you specifically force users to add their email on the web, their email addresses will not be on file
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