In order to access Store settings:
- Login to Flipdish Portal.
- Click on the Stores option in the navigation bar on the left hand side.
- If you have multiple Store Groups, select the one where the Store you want to change settings for is located. If you have only one Store Group, you will be already in it.
- Click on the tile with the Store you want to change settings for.
Store general settings
In this section, you can configure the core information about your Store:
- Store address
- Location/Pin on the map - please note that pin needs to be moved manually to the right place
- Phone number - this information will be displayed on the Contact page of your website and mobile app
- Menu - you can assign an existing menu to your Store. Currently only one menu can be assigned
- Store timezone - this cannot be changed, time zone will be automatically assigned based on the location of your store.
It is important that information on this page are correct, so all other functionalities work as intended: delivery zones are aligned based on the address, customers know where to pick up their collection order, and customers are making order from the up-to-date menu.
Opening hours allows you to set opening and closing times for your store for delivery and collection services. To learn more about how to change opening hours, please visit: How to set opening hours.
Store hour overrides
Store hour overrides allows you to close the store temporarily per service type (delivery or collection), as well as schedule store closures for the future. To learn more about how to override store opening hours and close the store temporarily, please visit: Going offline temporarily.
Delivery settings is a home for defining where are you able to deliver products from your store and how much do you charge for deliveries in different delivery zones. To learn more about how to set up delivery zones for your store, please visit: Delivery zones and fees.
Pick up settings
Pick up settings define basic setup related to collection service. To learn more about how to configure collection settings for your store, please visit: How to edit your collection settings.
In customer payment section you can configure how customers can pay for orders made from your store. To learn more about how to configure customer payment options your store, please visit: How to edit your payment methods.
Order settings section allows you to configure the ordering flow and other details related to customer ordering experience. To learn more about how to manage order settings for your store, please visit: What are the order settings.
Order notifications is a section where you can set up all necessary information related to how you will be notified of new orders arriving to your store (aside from the Terminal app notifications). To learn more about how to configure order notifications for your store, please visit: How to setup order notifications?
This section allows you to configure pre-orders, which are all orders made ahead of time. To learn more about how to configure pre-order settings for your store, please visit: Preorder settings explained.
Store kiosk settings
This section enables you to configure details related to kiosk assigned to your store. To learn more about how to configure Kiosk for your store, please visit: Kiosk settings & setup.
Be careful here! Danger zone is a place where you can unpublish your store, or archive the store - in both cases, it will remove it from your website and other channels and you won't be able to take online orders. To learn more about options available in danger zone, please visit: What's the Danger Zone?
If you have any more questions or have trouble accessing the Portal please contact us firstname.lastname@example.org.
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