When do I get paid?
You may be paid daily or weekly depending on your how your account is set up.
If you are paid weekly, your payout will be on a Monday covering sales from Monday through Sunday of the prior week.
If you are paid daily, this service may be subject to an additional monthly charge. Please contact firstname.lastname@example.org if you have any queries on this.
When will the funds arrive in my bank account?
Typically funds should arrive in your bank account on the same day as the payout is processed.
There may be a delay in arrival if the payout date is a public holiday in Ireland or your own country.
What statement descriptor will be shown on my bank statement?
You will see “FLIPDISH” beside any payouts you receive from Flipdish.
What happens if a payout fails?
We will notify you by email in the event of payout failure. You will have to edit your existing bank account in the Flipdish Portal to update your banking details.
Please note that if you add a new bank account, you will have to complete verification again - so we advise that you edit your bank details instead.
Why is there a different payout schedule for orders placed via PayPal & Kiosks?
These payment methods are outside of the Stripe ecosystem. Therefore we are not able to facilitate daily payouts for these orders via Stripe. We will continue to pay you weekly for these orders on Mondays.
How do I verify my bank account information?
Check out our support article here.
What happens if I do not verify my banking information?
If you do not provide sufficient information to Stripe, we will not be able to accept online payments on your behalf. You also will not be able to receive automated payouts from Stripe for your orders.
How do I pay Flipdish fees?
We will automatically deduct all Flipdish fees from payouts. No action is required by the customer.
To learn more about Flipdish’s products or how to grow your online business enrol for FREE in the Flipdish Academy here: http://academy.flipdish.com/