Intercom Engage is an optional 3rd party solution that can be used to create automated and ad-hoc in-app messages and push notifications. These messages can include video, images & text and they can be sent to segments of your user base (eg. only to users who have not ordered for 3 weeks).

You can view pricing information for Intercom Engage at
https://www.intercom.com/pricing

And you can view the Intercom Engage documentation at
https://www.intercom.com/customer-engagement

And a video on the solution at
https://docs.intercom.com/recorded-intercom-demos/onboard-and-retain-customers

Example use cases:

• Set up an auto-message that will be sent to all users on Mothers Day, Fathers Day, match days, etc. 

• Set up an auto-message that tells people about your dessert menu the 3rd time they open your app

• Set up an auto-message that sends people a discount voucher 3 days after they placed their 1st order.

• Send a manual message to all users who ordered in the last 3 weeks

• Send a thank you message to people who have ordered more than 20 times

Please contact help@flipdish.com if you would like to use Intercom Engage.

Events and Properties

Various information on your customers is sent to your Intercom account, which will allow you to segment your users.

These include the following:

Examples:

Some content-rich push notification examples.

Would you like a professionally managed marketing service promoting your brand online?

Flipdish offers a managed marketing service for brands who want to dramatically increase their online presence and increase their order volume.