Intercom Engage is an optional 3rd party solution that can be used to create automated and ad-hoc in-app messages and push notifications. These messages can include video, images & text and they can be sent to segments of your user base (eg. only to users who have not ordered for 3 weeks).
You can view pricing information for Intercom Engage at
And you can view the Intercom Engage documentation at
And a video on the solution at
Example use cases:
Set up an auto-message that will be sent to all users on Mothers Day, Fathers Day, match days, etc.
Set up an auto-message that tells people about your dessert menu the 3rd time they open your app
Set up an auto-message that sends people a discount voucher 3 days after they placed their 1st order.
Send a manual message to all users who ordered in the last 3 weeks
Send a thank you message to people who have ordered more than 20 times
Please contact firstname.lastname@example.org if you would like to use Intercom Engage.
Events and Properties
Various information on your customers is sent to your Intercom account, which will allow you to segment your users.
These include the following:
Add item to basket
Android app version
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For more information please contact our support team via "email@example.com".
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