We have prepared a Privacy Policy which contains a full description of our data protection compliance, the types of user data we collect, what we do with that data and the rights that users have in respect of their personal data. If you would like to understand our processing activities then we suggest that you take a look directly at our Privacy Policy.
In any case, please be aware that this article is a high-level summary of some key issues - it does not replace our Privacy Policy. Below is a brief outline of how GDPR impacts your customers, you and your use of Flipdish. It does not constitute legal advice to you.
Does Flipdish comply with the GDPR?
Flipdish takes its data protection obligations seriously. We have systems in place to maintain the security of all personal data we receive and our employees are trained in data protection compliance. Flipdish and the businesses who operate on the Flipdish Platform are joint controllers in respect of any personal data that is processed for placing and completing orders made via the Flipdish Platform.
Given the nature of our relationship as joint controllers, you are responsible for your own processing of personal data. You must ensure that you and your business complies with data protection laws.
Data access and data deletion requests
Should one of your customers make a data access or erasure request that relates to personal data that we may hold then, please forward this request to Flipdish. Given our relationship as joint controllers, we are happy to assist you in dealing with these requests where possible. To that end, Flipdish provides a mechanism for your customers to make these requests directly with Flipdish by emailing us at help@flipdish.com.
What kind of personal data does Flipdish collect?
We receive personal data directly from users or from you where you provide it about your end-users in order to fulfil food orders placed through the Flipdish Platform. For example, we may collect biographical and contact information, order details or payment information. For further information, please see our article [What user data is stored and why?]
Data retention
We will keep personal data only for as long as the retention of such personal data is deemed necessary for the purposes for which that personal data is processed unless we are required to retain your personal data for a longer period.
Do you have a Data Processing Addendum ?
Yes, these data protection provisions are included in the Terms and Conditions agreed when appointing us as service provider.
Legal Notices:
As stated above, this is a high level description of how and why we process users’ personal data. For more information we suggest that you look at our Privacy Policy and our other legal notices, set out below.
To learn more about Flipdish’s products or how to grow your online business enrol for FREE in the Flipdish Academy here: http://academy.flipdish.com/
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