Does Flipdish comply with the GDPR?
Flipdish takes its data protection obligations seriously. We have systems in place to maintain the security of all personal data we receive and our employees are trained in data protection compliance. Flipdish and the businesses who operate on the Flipdish Platform are joint controllers in respect of any personal data that is processed for placing and completing orders made via the Flipdish Platform.
Given the nature of our relationship as joint controllers, you are responsible for your own processing of personal data. You must ensure that you and your business complies with data protection laws.
Data access and data deletion requests
Should one of your customers make a data access or erasure request that relates to personal data that we may hold then, please forward this request to Flipdish. Given our relationship as joint controllers, we are happy to assist you in dealing with these requests where possible. To that end, Flipdish provides a mechanism for your customers to make these requests directly with Flipdish by emailing us at email@example.com.
What kind of personal data does Flipdish collect?
We receive personal data directly from users or from you where you provide it about your end-users in order to fulfil food orders placed through the Flipdish Platform. For example, we may collect biographical and contact information, order details or payment information. For further information, please see our article [What user data is stored and why?]
We will keep personal data only for as long as the retention of such personal data is deemed necessary for the purposes for which that personal data is processed unless we are required to retain your personal data for a longer period.
Do you have a Data Processing Addendum ?
Yes, these data protection provisions are included in the Terms and Conditions agreed when appointing us as service provider.
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