This article will explain how the Order Search feature on Flipdish terminals works.

Finding any order using the Order Search feature on Terminal devices running version 3.10.1 or higher is quick and simple.

Requirements:

Your Terminal device needs to be running version 3.10.1 or higher. If you are not running this version please try to update to the latest by following the steps in this article. 

If this still doesn't work please get in touch with customer support and they will advise you on the next steps to get your terminal on to the latest version.

What does the feature do:

The feature allows you to instantly search for any previous order by the customer name, customer phone number, delivery address or OrderID. This helps you reprint orders quickly, refund orders where necessary and check the order details without needing to scroll through all the orders on the device to find the one you need.

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