A step-by-step process for setting up your Caller ID with your Flipdish POS
The Flipdish Caller ID device allows you to provide a better and more efficient standard of customer service. When a customer calls you, names, loyalty ratings and numbers are displayed automatically allowing you to immediately personalise their experience.
A CID Easy Device for your Flipdish POS Front of House device.
Instructions for setup:
Step 1 - You should have received 1 box.
Step 2 - Remove the CID Easy device and the two phone cables from their box.
Step 3 - Inspect the device to ensure there is no damage. Please contact the Flipdish team at firstname.lastname@example.org if there is any damage to the devices or the box after arriving at your location.
Step 4 - Ensure the phone that you wish to connect to your POS is close enough to the POS device for the cable to reach.
Step 5 - Connect the caller ID device by inserting one of the two cables provided into the CID device
Step 6 - Insert the other end of this cable into the phone you are using
Step 7 - Insert the USB cable connected to the CID Easy device into the USB ports underneath the back flap of the Flipdish POS
To learn more about Flipdish’s products or how to grow your online business enroll for FREE in the Flipdish Academy here: http://academy.flipdish.com/